Looking at top anything in social media based on sheer number of followers is not perfect. You can artificially inflate followers without much difficulty.
That said, I have no reason to believe the airports are doing that. Everything looks pretty organic and natural.
Looking at the social media accounts of the airports is fascinating. Being the biggest in passenger count doesn’t necessarily mean you will also be the biggest in social media. We saw that with the top 10 airport Facebook pages.
There are some cool surprises in the Twitter realm as well. Only 6 of the top 10 Twitter accounts are also in the top 10 passenger counts based on Airports Council International 2010 traffic reports.
The really cool surprise to me is Richmond International Airport Twitter. They are ranked the #74 busiest airport based on ACI numbers. But they are the #4 busiest U.S. airport Twitter account. That is extremely cool!
San Diego International Airport’s Twitter account comes in at #9. That’s actually spot on with their ACI passenger ranking in 2010. But they have the highest PeerIndex.com ranking: 59. No one else in the top 10 have a ranking in the 50′s.
San Francisco International Airport has the highest PeerIndex.com ranking of 62. They are 1 spot away from the top 1o. They currently come in at #11.
PeerIndex is one of these ranking sites (like Klout) that tries to measure quality of a social media presence. They say:
We believe web authority is established when individuals participate in meaningful exchanges of information online.
These kinds of sites are all subjective. But the more numbers you have the more conclusions you can make.
I’m only counting the The Port Authority of New York and New Jersey’s official Twitter feed with one top 10 spot. They come in at #7. However, they tweet for: JFK, EWR, LGA, SWF.
So, without any further ado, here are the top 10 U.S. Airport Twitter accounts based on Followers. I’ve also included their ACI passenger ranking, PeerIndex score, total number of tweets and how many people they are following.
| Top 10 U.S. Airport Twitter Accounts | Followers April 12, 2012 |
Total Passenger Ranking by ACI |
PeerIndex.com Score | # of Tweets April 12, 2012 |
Following April 12, 2012 |
| Los Angeles International Airport | 12,522 | 3 | 34 | 1859 | 33 |
| Logan International Airport | 11,193 | 20 | 25 | 2867 | 1371 |
| Richmond International Airport | 10,543 | 74 | 37 | 6997 | 9947 |
| Hartsfield Jackson Atlanta International Airport | 7,707 | 1 | 42 | 2788 | 519 |
| Kansas City International Airport | 7,451 | 36 | 45 | 8063 | 3453 |
| The Port Authority of New York and New Jersey | 7,100 | 6 | 33 | 1932 | 715 |
| Phoenix Sky Harbor International Airport | 6,490 | 10 | 31 | 1168 | 1042 |
| Dallas/Fort Worth International Airport | 6,435 | 4 | 44 | 3633 | 427 |
| San Diego International Airport | 6,114 | 9 | 59 | 772 | 122 |
| Baltimore-Washington International Thurgood Marshall Airport | 6,086 | 24 | 21 | 11089 | 52 |


Congrats, #KCI! RT @sagerock: @KCIAirport You are the #5 most followed U.S. airport on Twitter. http://t.co/Xkvp5wOu
Very cool – RT @dfwairport: Ever wonder how an airport’s twitter following compares to their @ACIWorld ranking? http://t.co/al6gQw2p
Awesome! Thanks, everyone! RT @sagerock: @SanDiegoAirport You are the #9 most followed US airport on Twitter. Congrats! http://t.co/fzwEfWW0
Congrats @Flack4RIC Top10 #airports in US 4 #Twitter even tho 72 in traffic #RVA has a grt airport! via @sagerock http://t.co/R1DtIvId #RIC
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