One of the things that really annoys me about Twitter is the lack of searchability.
Things just disappear.
To counteract that disappearing, I’ve pulled all the tweets that included the hashtag #dcsome and put them in this post from the American Association of Airport Executives (AAAE) 2012 Social Media Summit that was held in Alexandria Virginia.
You see, tweets never actually disappear, you just can’t access them using Twitter after a while.
I’ve posted the tweet with the person’s icon and then each post links back to the actual post on Twitter.
This way all the goodness of the show will live on (and be searchable) for ever.
I’ve organized the tweets chronologically.
If you aren’t an airport or didn’t get to go to the show I’d still encourage you to scroll through these tweets. There are links to cool resources and there are some really good concepts here.
Have fun remembering the show. It was a really super experience…
Sorry to miss this year’s #DCSOME event happening next week in DC – we’ll watch the Tweets
#dcsome what are three things I will learn at this conference that are worth the trip 
Go!
Building my preso from scratch 4 #DCSoMe. U will be surprised! @AAAEsean @SimpliElizabeth @jenBGM @gregawillis @airport_girl @CVGAirport
@ryhollings @AAAEsean @SimpliElizabeth @GreGaWillis @airport_girl @CVGAirport. Looking forward to it! #DCSoMe
@ryhollings can’t wait to see it! (and all of you!) @aaaesean @simplielizabeth @jenbgm @gregawillis @airport_girl @cvgairport #DCSoMe
Stoked to have @Carousel30 added to the #DCSoMe lineup. Bring those metrics/measurement questions, folks!
I’m ready–almost! RT @jenbgm: @ryhollings @AAAEsean @SimpliElizabeth @GreGaWillis @airport_girl @CVGAirport. Looking forward to it! #DCSoMe
Sorry to miss #DCSoMe this year! RT @aaaesean: I’m ready–almost! RT @jenBGM: @ryhollings @GreGaWillis @airport_girl @CVGAirport
Excited about my trip to DC! I head down on Sunday and conferences all day Monday and Tuesday….woohoo #DCSoMe
@jreda yea! I just saw your email. I really hope you will make it! Heckle all u want… We love @torontopearson #DCSoMe.
@todayinthesky looking fwd to seeing you again, Ben! It’s been awhile! (since ACINA data in LAS 2yrs ago, I think). @simpliflying #DCSoMe
Looking forward to #DCSoMe. Arriving Sunday and looking forward to sightseeing!
Looking forward to #DCSoMe !
Anyone else arrive early and want to go sight seeing Sunday afternoon? #DCSoMe
just registered for #dcsome today, looking to be wowed, steal some ideas and impress coworkers. anything else?
Heading down for #DCSoMe (@ Greater Binghamton Airport / Edwin A Link Field (BGM)) http://t.co/N49ntNqy
Headed to DC. #DCSoMe (@ Midland International Airport (MAF) w/ 2 others) [pic]: http://t.co/O9uTa6NH
Made it to DC. Looking forward to a fun time sight seeing and #DCSoMe
DC bound for #DCSoMe – cant wait to meet new airport friends! #flyILM
Hitting the road for #dcsome on behalf of #rdu. Looking forward to meeting new folks after some one on one time with I-95. :/.
#dcsome badges ready, and Christmas music (!) playing in the hotel reception room. #littleearly
RT @flyEUG: Looking forward to #DCSoMe !
#dcsome meeting planner rockstar Stacey says Christmas music at reception “is meant to show how forward-thinking this group is.”
Time for the #DCSoMe reception.
Great group of people at #DCSoMe. Excited to start the conference tomorrow.
@AAAEsean @TodayInTheSky @Flack4RIC @flypdx @Sagerock @Simplielizabeth @CVGAirport @CAKairport @flyEUG @FlyHIA Have fun at #DCSOME
Have Fun at #DCSOME
Good morning, #DCSoMe: @AAAEsean @TodayInTheSky @flypdx @Sagerock @Simplielizabeth @CVGAirport @CAKairport @flyEUG @FlyHIA @dcairports
Yes, Good Morning. @Flack4RIC @aaaesean @todayinthesky @flypdx @sagerock @cvgairport @ryhollings @flyEUG @flyhia @jenBGM @dcairports #dcSoMe
Good morning, #DCSoMe: @TorontoPearson @FlightView @departuremedia @HfxStanfield @MidlandAirport @RapiscanSystems @ESCO_ZodiacAero
Good morning, #DCSoMe: @flybgm @IFLYGLACIER @MitchellAirport @PHLAirport @LAX_Official @flySFO @RDUAirport @TucsonAirport @ACIWorld
Good morning, #DCSoMe: @flyEUG @london_airport @ILMairport @JAXairport @MissoulaAirport @AAAEDelivers
From SageRock Blog: : Video: Speaking today on using videos at airports #dcsome http://t.co/gAMG6Pjt
Hello!! #DCSoMe @SimpliElizabeth @flack4ric @aaaesean @todayinthesky @flypdx @sagerock @cvgairport @ryhollings @flyhia @jenbgm @dcairports
And away we go! @AAAESean welcoming our #DCSOME attendees. Thanks all for coming. http://t.co/XK9Weyrw
.@flyeug Hola! #dcsome
We have a spectacular group from around the US and Canada! #DCSOME
Our first speaker is @TodayInTheSky on social media from the eyes of a journalist #DCSOME
Ben Mutzabaugh from USA Today @TodayInTheSky kicks off the AAAE social media summit. It’s his 1st ever Power Point. #dcsome
#DCSoMe starts now with @TodayintheSky!
Ben from @todayinthesky kicks off #DCSoMe with dos and don’ts of getting the attention of customers through social media.
Engage with your most committed customers. With airports their influencers have their own hashtags: #avgeek & #avgeeks Love them! #dcsome
Kudos to @yeagerairport by @todayinthesky at #DCSOME (@crwbrian @crwanthony)
.@TodayInTheSky says that when an airport says on Twitter to stay tuned for a big announcement it pulls him in. #dcsome
Kicking off #DCSoMe with @TodayInTheSky #BehindTheVelvetRope http://t.co/b0ZyOvS3
Tweeting again! Getting the most I can from #DCSOME from here @ #ACY. #wishIwerethere
“Don’t be afraid to share breaking news through social media” -@todayinthesky #DCSoMe
@TodayInTheSky tips: take customer behind velvet rope, control msg, engage in enthusiastic way, build anticipation, share brking nws #DCSOME
Video: Speaking today on using videos at airports #dcsome http://t.co/Y6dKAmTq via @sagerock – Looking forward to it!
.@aaaedelivers I can’t wait! I’m all juiced up on Starbucks Zen tea and ready to go. #dcsome
Best piece of advice for all of us from @TodayInTheSky: Don’t be afraid to try new things. #DCSOME
“I think a lot about @CAKairport because I see a lot of their tweets & they are interesting,” says @TodayInTheSky #dcsome
“The days it’s a slow news day is when your tweets can really pay off.” @TodayInTheSky #dcsome
RT @AAAEDelivers: Best piece of advice for all of us from @TodayInTheSky: Don’t be afraid to try new things. #DCSOME
@jreda you made it! #dcsome
Twitter is like radio. If you are tuned in you hear it. If you aren’t tuned in you miss it. -on how often to tweet. @TodayInTheSky #dcsome
Shout-out! “@sagerock:”I think a lot about @CAKairport because I see a lot of thr tweets & they r interesting,” says @TodayInTheSky #DCSoMe
Wishing a very good morning to everyone at #DCSoMe. Best wishes from Florida!
RT @AAAEDelivers: Best piece of advice for all of us from @TodayInTheSky: Don’t be afraid to try new things. #DCSOME
To all my friends at #DCSoMe, can’t wait to hear about the SM best practices for airports. Sorry I’m missing out!
Are any sessions being streamed? #DCSoMe
RT @AAAEDelivers: Best piece of advice for all of us from @TodayInTheSky: Don’t be afraid to try new things. #DCSOME
Having a celebrity connection to your airport makes the story transcend into other areas of the news. @TodayInTheSky #dcsome
@viatroybell HI Troy, sounds like a great line up at #dcsome. Enjoy! Wish I were there.
We’ll be speaking on measurement & metrics at the Airport Social Media Summit this afternoon! http://t.co/b0s1PLSH #DCSoMe
@JustinTPA. Good Morning Justin. Great start with Ben Mutzabaugh @TodayInTheSky. #DCSoMe
Good quality pictures of planes is like crack to people. #dcsome
@SimpliElizabeth @CRWanthony Hi Elizabeth, wish we were there. Looks like an excellent line-up of speakers. #dcsome
@Carousel30 We’re excited to have you join us! #DCSoMe
Wish I could be at #DCSoMe, @AAAEDelivers!
“What we see everyday is more important than what we think, remember that when engaging followers. – @AAAEsean ” #DCSoMe
We are glad you are here in spirit It should be a good day. @JustinTPA @crwbrian @amandaprinski #dcsome
“@SimpliElizabeth: We are glad you are here in spirit It should be a good day. @JustinTPA @crwbrian @amandaprinski #dcsome
@SimpliElizabeth @ryhollings Thanks! Great stuff already from the #dcsome tag alone. Hope you have an awesome time!
Sad to miss #DCSoMe, but couldn’t swing it this year. Getting married in a handful of days. Keep up the livetweets! I’ll see you next year!
Balancing everything today is going to be fun while I’m hooked to the #dcsome thread! Guess a few games of #catchup will be due!
“We see Twitter a cornerstone of what we are doing to stay relevant as a brand.” @TodayInTheSky How is your paper staying relevant? #dcsome
@clay_stambaugh congratulations on the upcoming wedding! We miss u at #dcsome but that’s a pretty good reason to miss! When’s the big day?
RT @SimpliElizabeth: Kudos to @yeagerairport by @todayinthesky at #DCSOME (@crwbrian @crwanthony)
@GreGaWillis So bummed I’m missing #DCSoMe. Hope everything goes well. I’m following the hashtag.
RT @SimpliElizabeth: “Don’t be afraid to share breaking news through social media” -@todayinthesky #DCSoMe
ACI-NA attending AAAE’s social media seminar. #dcsome
Really enjoyed @TodayInTheSky presentation at #DCSoMe this am. #rdu
RT @AAAEDelivers: Best piece of advice for all of us from @TodayInTheSky: Don’t be afraid to try new things. #DCSOME
#DCSoMe feed via browser (really this time): http://t.co/3SNiV5cR
Great to have you! RT @airportscouncil: ACI-NA attending AAAE’s social media seminar. #dcsome cc: @AAAEDelivers
Now that the RSS feed is up, expect that the tweets will be flying at #DCSoMe
@TaterMuthaLova Wish you could have joined us! @TodayInTheSky just kicked off the summit with a great presentation. #dcsome
Who’s at #DCSoMe? Give us a shout! We’ll be flying by the conference tomorrow!
There’s not a better person to speak about airport Twitter than @Flack4RIC. #DCSoMe
If you are looking for important people to follow in aviation check out @flack4ric lists here: http://t.co/L4sGZf78 #dcsome
Great morning kick off by @todayinthesky at #dcsome. Ben, great seeing u. I’m holding u to a coffee catchup nxt time u fly thu Western NY.
RT @sagerock: If you are looking for important people to follow in aviation check out @flack4ric lists here: http://t.co/L4sGZf78 #dcsome
Next up, @Flack4RIC and @FlyPDX on Twitter – Beyond Promotion #DCSoMe
@Flack4RIC keeping it real simple: Why Twitter? It’s better. Further – the platform’s strengths are legendary. #WeAgree #DCSoMe
“Why Twitter? It’s better” @Flack4RIC shares some of the strengths of platform at #DCSoMe. My fav: “it’s a great real-time search engine”
#dcsome Check out these #’s from @flack4ric People who NE @ American Association of Airport Executives AAAE http://t.co/KDiXzmCW
We’re at the AAAE Social Media Conference in DC learning why Twitter is the best form of social media. #DCSoMe
.@tolairport I LOVE all the Ohio representation here at #dcsome. Go Ohio!
Good morning to everyone at #DCSoMe! Click here if you’d like to follow @AAAEDelivers’ Airport Social Media Summit: http://t.co/rv5pUtR6
RT @dfwairport: Good morning to everyone at #DCSoMe! Click here if you’d like to follow @AAAEDelivers’ Airport Social Media Summit:…
RT @sagerock: #dcsome Check out these #’s from @Flack4RIC: http://t.co/0gH6jpO7
RT @TOLAirport: We’re at the AAAE Social Media Conference in DC learning why Twitter is the best form of social media. #DCSoMe
RT @TOLAirport: We’re at the AAAE Social Media Conference in DC learning why Twitter is the best form of social media. #DCSoMe
RT @sagerock: If you are looking for important people to follow in aviation check out @flack4ric lists here: http://t.co/L4sGZf78 #dcsome
MT .@AAAEDelivers .@dfwairport Good morning to everyone at #DCSoMe! Enter #DCSoMe to follow the Airport Social Media Summit on Twitter.
MT .@AAAEDelivers .@dfwairport Good morning to everyone at #DCSoMe! Enter #DCSoMe to follow the Airport Social Media Summit on Twitter.
Great start! “@TOLAirport: We’re at the AAAE Social Media Conference in DC learning why Twitter is the best form of social media. #DCSoMe”
@FlyPDX created Twitter account in response to another airport’s emergency ops experience – interesting! #DCSoMe
Effective line of communication when everything else is down. #DCSoMe
Excellent! MT @sagerock If you’re looking 4 important people to follow in aviation check @flack4ric lists here http://t.co/p7TgQ5DP #dcsome
Excellent! MT @sagerock If you’re looking 4 important people to follow in aviation check @flack4ric lists here http://t.co/vjnlknUB #dcsome
Good folk at @SHD_Airport got big props from @TodayInTheSky for its social prowess! #DCSoME
haha MT @AAAEsean #dcsome meeting planner rockstar Stacey says Xmas music at reception “is meant to show how forward-thinking this group is”
Passengers tweeting in your airport are expecting a response within 5 minutes, 10 minutes at the most. (via @flypdx) #dcsome
TRUTH! RT @ryhollings: There’s not a better person to speak about airport Twitter than @Flack4RIC. #DCSoMe
RT @AAAEDelivers: @FlyPDX created Twitter account in response to another airport’s emergency ops experience – interesting! #DCSoMe
MT @AirportForward @sagerock If you’re looking 4 important people 2 follow in aviation check @flack4ric lists http://t.co/iTXWuCZn #dcsome
@AAAEsean hello sean, enjoying the event? #dcsome
I’m blown away by @FlyPDX Twitter strategy! their call center responds to tweets with 5-10 minutes. #DCSoMe
Impressed by the @FlyPDX real-time customer service program. PDX Call center traines to respond to tweets within 5-10 mins. #dcsome
MT @simplielizabeth: Impressed by the @flypdx real-time cust svc program. PDX call center responds to tweets in 5-10 mins. #dcsome
@AAAEsean btw, I remember the event from last year. followed it on twitter too. let’s discuss next month. #dcsome
Great de-centralized approach by @flypdx. #DCSoMe
@FlyPDX – authenticity is key in social media engagement #DCSoMe
@AAAEsean but it is. Think the possible, not the impossible haha #dcsome
.@newairportins @AAAEsean @Flack4RIC Sorry for the confusion. Instagram cut off my message. Those r people who never use a desktop. #dcsome
Hi @ryhollings Twitter is real time so a real time call center is spot on me thinks. cc @FlyPDX #dcsome
@sagerock @newairportins @AAAEsean @Flack4RIC what’s a desktop? hehe #dcsome
This might help on the one slide, @sagerock. #DCSoMe http://t.co/r4vGOFNU
I am inspired http://t.co/855ubooa #dcsome #justforfun
RT @viatroybell: This might help on the one slide, @sagerock. #DCSoMe http://t.co/KKhpzink
Seismic? Good we’re not on the west coast. Growth indeed. RT @viatroybell This might help… @sagerock #DCSoMe http://t.co/zVYZUX5V
@AAAEsean @viatroybell @sagerock yes, thanks #dcsome
Looking forward to @sagerock again this year. #DCSoMe are you ready for this???
Next up – @sagerock – the (Multitasking, Multi-hat-wearing) Idiot’s Guide to Video Marketing #thiswillbegood #DCSoMe
@sagerock thanks! #dcsome
Installing a Sump Pump – number one video for @sagerock. #awesome #DCSoMe
I am all ears for metrics RT @Carousel30 …speaking on measurement & metrics at..Airport Social Media Summit http://t.co/63DhjtQc #DCSoMe
Sounds delicious to me haha RT @AAAEDelivers Installing a Sump Pump – number one video for @sagerock. #awesome #DCSoMe
You never know what is going to FLOP and what is going to be GREAT – @sagerock #DCSoMe
@jenBGM @sagerock how about a picture? #dcsome
RT @AAAEDelivers: You never know what is going to FLOP and what is going to be GREAT – @sagerock #DCSoMe
I’m so glad everyone is getting exposed to the awesomeness that is @sagerock. #DCSoMe
Excellent factoid from @sagerock #DCSoMe http://t.co/6Wa0LHe9
RT @AAAEDelivers: Excellent factoid from @sagerock #DCSoMe http://t.co/6Wa0LHe9
@DCDesignTech Here is one for you. #DCSoMe http://t.co/pRJzRydy
Woulda been nice to attend #DCSoMe this year #AAAEDelivers
Glad to hear it! RT @dcdesigntech: I am all ears for metrics MT Carousel30 http://t.co/b0s1PLSH #DCSoMe
You can check out @sagerock presentation at http://t.co/AhzOiMy9 #DCSoMe http://t.co/DaMyJ5CP
RT @AAAEDelivers: You can check out @sagerock presentation at http://t.co/AhzOiMy9 #DCSoMe http://t.co/DaMyJ5CP
RT @AAAEDelivers: You can check out @sagerock presentation at http://t.co/AhzOiMy9 #DCSoMe http://t.co/DaMyJ5CP
How can I get @sagerock’s energy? Awesome presentation. So many ideas #DCsome #rdu
Double treat: link & pic RT @AAAEDelivers You can check out @sagerock presentation at http://t.co/qzPbmZeo #DCSoMe http://t.co/tIfT8yco
hey @sagerock you are loved by many so I am checking out your blog http://t.co/6syUIBkh #dcsome
hey @sagerock you are loved by many so I am checking out your blog http://t.co/RaZh4Cf2 #dcsome
Great info here. #DCSoMe RT @SITAonline: Hi @dfwairport Here’s a look into IT trends for airports http://t.co/HnJCeAhU #SITAtrends – enjoy!
great thanks. I see the slide is saying experiment, experiment. RT @jenBGM Here is one for you. #DCSoMe http://t.co/D0UVJxkz
@aws79 Get one of these…. http://t.co/Mnw5ZhbV @sagerock #DCSoMe
I’m broadcasting “I’m live at #dcsome ” live on @Ustream. Come watch and chat! – http://t.co/hvt9YYGY (12:54pm)
@DCDesignTech Are you here? #DCSoMe
Now viewing the @sagerock slide presentation http://t.co/Bjq2Tt1V #dcsome
Not sure what Sage has in store for us, but I’m engaged already! @sagerock #DCSoMe http://t.co/AxRnH6fT
Back to work! 2 workshops this afternoon, Video w/ @Sagerock and Twitter A to Z with @Simplielizabeth #DCSoMe
Join the session I’m in live: http://t.co/GNXJTOUE pretty cool stuff. #DCSoMe
#dcsome Twitter breakout led by the stellar @simplielizabeth http://t.co/WLYsRDVG
just won this hollywood box office hit movie at #dcsome #luckiesthumaneverrrr http://t.co/C26RoN28
Experimenting with live streaming video with @sagerock http://t.co/2bPHFlcg #DCSoMe
@sagerock sharing his mobile studio setup #DCSoMe http://t.co/fjtPPeW2
@sagerock and @CAKAirport doing a video interview #DCSoMe http://t.co/1Nyldux4
@ryhollings Taking one for the session 1 team. @sagerock #DCSoMe http://t.co/RTLxMcTB
@sagerock and @flySFO video interview talking about @Pinterest and airports #DCSoMe http://t.co/aOrDRHkD
@sagerock and @RDUAirport video interview on social media management with small staff #DCSoMe http://t.co/LQx3wozb
Go CAK! @jenBGM: @ryhollings Taking one for the session 1 team. @sagerock #DCSoMe http://t.co/uaEawJS4
Takeaway from video workshop-video doesn’t have to be complicated. Simple can be very effective. Also many free/inexpensive tools #DCSoMe
A theme that has continued throughout today’s sessions, authenticity. Authentic engagment is HUGE. Prob best ROI too. #DCSoMe
We’re headed over to speak on metrics & measurement to @AAAEDelivers for #DCSoMe!
I’m broadcasting “I’m live at #dcsome p2″ live on @Ustream. Come watch and chat! – http://t.co/hvt9YYGY (2:32pm)
I’m broadcasting “I’m live at #dcsome p2″ live on @Ustream. Come watch and chat! – http://t.co/hvt9YYGY (2:44pm)
@suchthekaitlin @carousel30 see you soon, neighbor! #DCSoMe
We just started our presentation at #DCSoMe. Important customer service rule on social media, listen but make sure to also take action.
Slide reads: Why Metrics are Important. That’s what we’re talking about with @Carousel30 @suchthekaitlin #DCSoMe http://t.co/mOjUynU4
Make sure to always export and save your historic Facebook Insights data #DCSoMe
RT @AAAEDelivers: Slide reads: Why Metrics are Important. That’s what we’re talking about with @Carousel30 @suchthekaitlin #DCSoMe http: …
Big welcome to our #oldtownalexandria neighbors @Carousel30, presenting on measurement & metrics at #DCSoMe
Don’t forget Facebook check-ins data for your airport Facebook pages #DCSoMe
MT @aaaedelivers: Takeaway from video workshop-video doesn’t have to be complicated. Simple can be very effective. #DCSoMe
Tips on tracking Twitter metrics: use manual tracking, save new follow emails, use free third party tools (http://t.co/O7CfJbxW) #DCSoMe
You were awesome! RT @ryhollings: Go CAK! @jenBGM: @ryhollings Taking one for the session 1 team. @sagerock #DCSoMe http://t.co/GLxQVDQm
For location-based businesses, Foursquare offers good insights within the platform. #DCSoMe
Our tweeter will be on the road tomorrow – follow the #DCSoMe hashtag to see what we’re up to while away!
HootSuite isn’t just for scheduling posts. It offers good insights tracking tools as well. #DCSoMe
Looking FWD to it! RT @hiaairport: Our tweeter will be on the road tomorrow – follow the #DCSoMe hashtag to see what we’re up to while away!
#DCSoMe presenter @sagerock has an airport marketing white paper: http://t.co/DahtdsA7 Worth the price (an email addy).
RT @aaaesean: #DCSoMe presenter @sagerock has an airport marketing white paper: http://t.co/NFLhvmsf Worth the price (an email addy).
Google Analytics’ Social section under Traffic Sources is a great data source to analyze your website’s social media traffic #DCSoMe
Print is not were you want to be today. The money is flowing into mobile media. http://t.co/WGa3uU0y #DCSoMe
Just 10 minutes til Jay from @CVGAirport and I from @CAKairport surprise you with our surprise & delight panel! #DCSoMe #stickaround
Use campaign and event tracking in Google Analytics for more metrics on your social media traffic #DCSoMe
If you can swing it, there are great paid tracking tools as well (think Radian6 and Sysomos) #DCSoMe
RT @carousel30: If you can swing it, there are great paid tracking tools as well (think Radian6 and Sysomos) #DCSoMe
Create a monthly report template specific to your business (your metrics, trends, KPIs) and use it going forward with consistently #DCSoMe
Can’t wait! MT “@ryhollings Just 10 mins til Jay from @CVGAirport and I from @CAKairport surprise u w/ our surprise/delight panel! #DCSoMe
Remember that you can’t (and shouldn’t) measure everything #DCSoMe
Just wrapped up our social media metrics and reporting lecture at #DCSoMe. Thanks for having us, @AAAEdelivers!
RT @Carousel30: Remember that you can’t (and shouldn’t) measure everything #DCSoMe
@Carousel30 Thank you for coming! Hope we can work with your team again #DCSoMe #OldTown #Neighbor
Last session of the day with @CVGAirport and @CAKAirport. Great start already! #DCSoMe http://t.co/iWfJoCwO
RT @aaaedelivers: @Carousel30 Thank you for coming! Hope we can work with your team again #DCSoMe #OldTown #Neighbor
RT @AAAEDelivers: Last session of the day with @CVGAirport and @CAKAirport. Great start already! #DCSoMe http://t.co/iWfJoCwO
@CAKairport – when somebody does something cool, don’t be afraid to do the same thing. Just change it up to make it your own. #DCSoMe
#dcsome @ryhollings of @cakairport fame talking about having “ah ha!” moments. @AAAEDelivers http://t.co/0gTOwIZa
This kind of customer engagement by @CAKairport is just too cool http://t.co/0f0MzMLB #DCSoMe
RT @sagerock: #dcsome @ryhollings of @cakairport fame talking about having “ah ha!” moments. @AAAEDelivers http://t.co/0gTOwIZa
Thanks for the shout out! RT @AAAEDelivers: This kind of customer engagement by @CAKairport is just too cool http://t.co/CPji0STD #DCSoMe
Thanks for the shout out! RT @AAAEDelivers: This kind of customer engagement by @CAKairport is just too cool http://t.co/mRMEP0ii #DCSoMe
#creative #DCSoMe http://t.co/vkN3zbtw
RT @AAAEDelivers: This kind of customer engagement by @CAKairport is just too cool http://t.co/0f0MzMLB #DCSoMe
RT @AAAEDelivers: This kind of customer engagement by @CAKairport is just too cool http://t.co/0f0MzMLB #DCSoMe
Great presentation on surprising and delighting pax by @cakairport’s @ryhollings #DCSoMe http://t.co/lrtDUZyE
@ryhollings. Great tips Ryan. #DCSoMe http://t.co/dToRNICo
“Never ever post without a photo.” @ryhollings of @CAKairport (& me without a photo) #dcsome
“You must hate happiness.” Hilarious. @ryhollings @CAKairport RT @aaaedelivers: #creative #DCSoMe http://t.co/7qIjEjjJ
Supporting the brand, engaging and educating – key components of @CVGAirport’s strategy #DCSoMe
“it’s all about the copy” for @cvgairport. Unique brand messaging including in CVG social media. “it’s all about poking the bear” #DCSoMe
RT @sagerock: “You must hate happiness.” Hilarious. @ryhollings @CAKairport RT @aaaedelivers: #creative #DCSoMe http://t.co/7qIjEjjJ
It’s all about “poking the bear!” Not sure we know what it means exactly but we’re in! #DCSoMe http://t.co/zmVLSaAl
Great presentation by @ryhollings about creating and promoting content. #DCSoMe
“Get in the bathrooms” #DCSoMe
@LoadedAaron In your face! Ha ha! #DCSoMe
@ryhollings right back at ya #DCSoMe
RT @AAAEDelivers: Supporting the brand, engaging and educating – key components of @CVGAirport’s strategy #DCSoMe
RT @AAAEDelivers: This kind of customer engagement by @CAKairport is just too cool http://t.co/0f0MzMLB #DCSoMe
Hey #DCSoMe — Don’t forget to like @sagerock on Facebook too! https://t.co/O4YTh0AU
@SimpliElizabeth @ryhollings sounds like you’ve all had a fantastic day. I’ll be at next years #SoMe event for sure. #DCSoMe
So I came downtown to grab some photos. #DCSoMe http://t.co/QowLYPe1
Excited to see what day two has in store for us at #DCSoMe. @AAAEsean @flyEUG @SimpliElizabeth @FlyHIA
Nice one! RT @sagerock “You must hate happiness.” Hilarious @ryhollings @CAKairport RT @aaaedelivers: #creative #DCSoMe http://t.co/g6lwuwNF
Love it! RT @LoadedAaron: So I came downtown to grab some photos. #DCSoMe http://t.co/3pfPUFKG
back at it for the final day of #DCSoMe. I found the mothership last night on a walk around the National Mall. http://t.co/z0EGh2xm
2nd day of #DCSoMe. Yesterday was fantastic and today is looking great too. First up @FlyEUG on social media beyond FB and Twitter.
I love this! Cathryn does a great job. @FlyEUG #DCSoMe http://t.co/vrXKeVz1
“I am a one woman social media machine” Cathryn Stephens @flyEUG #DCSoMe I can relate @flyBGM http://t.co/dLzktvhO
Agreed! Looks like our days too! RT @ryhollings I love this! Cathryn does a great job. @FlyEUG #DCSoMe http://t.co/pPrBFXWQ
Social media lets you take control of your news when traditional media won’t pay attention to you. @flyEUG #dcsome
@FlyEUG operation golf balls! #DCSoMe http://t.co/3qmPBefa
Morning! Awesome fall morning here at @ACYAir — Ready for more #dcsome thread today! Great stuff yesterday!
So true. RT: @sagerock: Social media lets you take control of your news when traditional media won’t pay attention to you. @flyEUG #dcsome
#DCSoMe Cathryn from @flyEUG Social Beyond Facebook and Twitter is great. Loving this session.
RT @sagerock: Social media lets you take control of your news when traditional media won’t pay attention to you. @flyEUG #dcsome
“Did IT have heartburn when you wanted to use WordPress for your blog? They did.” Reason 56 why IT can’t drive marketing decisions. #dcsome
We use our blog, newsletter, Facebook, Foursquare, Facebook, Yelp to build loyalty to our airport. #dcsome
“We need to focus on Yelp more now because Apple isn’t using Google anymore. It’s Yelp data.” #dcsome
Allright!! @FlyEug!! RT @ryhollings I love this! Cathryn does a great job. @FlyEUG #DCSoMe http://t.co/d8nqeNtv #dcsome
“Mom’s who are the family trip planners are on Pinterest So we focus on these people on Pinterest.” #dcsome
RT @ryhollings: I love this! Cathryn does a great job. @FlyEUG #DCSoMe http://t.co/vrXKeVz1
RT @ryhollings: I love this! Cathryn does a great job. @FlyEUG #DCSoMe http://t.co/vrXKeVz1
RT @simplielizabeth: RT @ryhollings: I love this! Cathryn does a great job. @flyEUG #DCSoMe http://t.co/S39ikZbj
Here’s an interactive graphy-thing on the top conversationalists at #dcsome The most prolific aren’t always the most engaged (Sage!!)
Dang it! I forget the link to the “Interactive graphy-thing.” Sorry. #dcsome http://t.co/httNgG4D
Talking about going mobile – passengers, airlines and airports with Mike Benjamin from FlightView. #DCSoMe http://t.co/FWhAIysw
@AAAEsean Or I’ll just have to keep talking fast. Thanks for arranging #DCSoMe. I’ve enjoyed following along.
Pros & Cons of a mobile site vs a native app. #Dcsome http://t.co/jCteSit1
MT @sagerock: Here’s an interactive graphy-thing on the top conversationalists at #dcsome http://t.co/cMQjvkcs
Mobile Content Your Customers Expect. Great info from Mike Benjamin from Flightview http://t.co/WGec4XF0. #DCSoMe
RT @sagerock: Social media lets you take control of your news when traditional media won’t pay attention to you. @flyEUG #dcsome
@reef_light We had an example during our session at #DCSoMe, but the real takeaway is that we tailor every report to each client’s needs.
RT @jenBGM Mobile Content Your Customers Expect. Great info from Mike Benjamin from Flightview http://t.co/3vvdoDN6. #DCSoMe
Mobile web or mobile app? That is the current #DCSoMe question.
RT @airport_girl: Mobile web or mobile app? That is the current #DCSoMe question.
For Airports? Mobile Web 100%. RT @airport_girl: Mobile web or mobile app? That is the current #DCSoMe question.
@CRWbrian and I are missing such a great event! Loving the tweets from the conference. #DCSoMe
So many ideas in my head from great people. Need to get back to Midland and get to work. I just need to figure out my way to #DCA. #DCSoMe
@JustinTPA @airport_girl I agree on mobile web over the app, unless the app has something potentially groundbreaking. #DCSoMe
“@AAAEsean: ..interactive graphy-thing on the top conversationalists at #dcsome http://t.co/lxLE7Wgx” way cool .. Look at @SimpliElizabeth
RT @AAAEsean: MT @sagerock: Here’s an interactive graphy-thing on the top conversationalists at #dcsome http://t.co/cMQjvkcs
Just learned about @hiltonsuggests at #dcsome as a good example of using Twitter as customer service. Luv the fresh example!
Agree. RT @crwanthony: @JustinTPA @airport_girl I agree on mobile web over the app, unless the app has something groundbreaking. #DCSoMe
Last session of the summit with @Simplielizabeth and @FlyHIA on social media and customer service. #DCSoMe http://t.co/lvCVMLKW
@JustinTPA @airport_girl @CRWanthony Totally agree. Mobile over app. Integrated mobile strategy still elusive though. #DCSoMe
@AAAEsean @sagerock Super cool graphy thing, Seaner! Miss seeing you. #DCSoMe
#DCSoMe wraps up with @airport_girl sharing about how customer service @HIAairport is enhanced through social media.
“Turn a numbered passenger to a named passenger” ultimate goal #DCSoMe
RT @LoadedAaron “Turn a numbered passenger to a named passenger” ultimate goal #DCSoMe Great advice from @FlyHIA
RT @jenbgm: RT @LoadedAaron “Turn a numbered passenger to a named passenger” ultimate goal #DCSoMe Great advice from @HIAairport
Had a great time at #DCSoMe – such a great group of people! Nice to meet you all!!! Safe travels home, everyone!
RT @LoadedAaron: “Turn a numbered passenger to a named passenger” ultimate goal #DCSoMe
@CAKristie @justintpa @crwanthony agree mobile web is more nimble for airports, updates are seamless and cost is quite attractive! #DCSoMe
Relationship building at its finest. RT @LoadedAaron: “Turn a numbered passenger to a named passenger” ultimate goal #DCSoMe
I’ll take #plus1 #DCSoMe “@mashable: Social Media Influences Less Than 1% of Online Purchases [STUDY] http://t.co/9ZqLjOYU”
@JustinTPA @loadedaaron thanks for sharing our talking point, gents! #DCSoMe
RT @JustinTPA: Relationship building at its finest. RT @LoadedAaron: “Turn a numbered passenger to a named passenger” ultimate goal #DCSoMe
RT @sagerock: “We need to focus on Yelp more now because Apple isn’t using Google anymore. It’s Yelp data.” #dcsome
RT @jenBGM: Mobile Content Your Customers Expect. Great info from Mike Benjamin from Flightview http://t.co/WGec4XF0. #DCSoMe
Caught up! Wish I could’ve made it– awesome thread! thanks @sagerock @SimpliElizabeth @ryhollings @jenBGM @AAAEDelivers & every1 @ #dcsome
RT @dcdesigntech: Now viewing the @sagerock slide presentation http://t.co/9020JL6S #dcsome
RT @sagerock: Social media lets you take control of your news when traditional media won’t pay attention to you. @flyEUG #dcsome
Thank you to the AAAE Team for yet another great Social Media Summit. See you again next year. #DCSoMe @AAAEsean @jenBGM
Heading home from #DCSoMe. Watch out BGM here I come. (@ Ronald Reagan Washington National Airport (DCA) w/ 39 others) http://t.co/wFMWQmpx
@airgatesolution missed the #DCSoMe event! Love to follow the tweets from the conference.
Hope everyone from #dcsome has a great, safe trip home. Wonderful conference. Hope to attend next year.
RT @airportimc: RT @AAAEsean: #DCSoMe presenter @sagerock has an airport marketing white paper: http://t.co/elqoZ5wY Worth the price (an…
RT @carousel30: We just started our presentation at #DCSoMe. Important customer service rule on social media, listen but make sure to…
RT @LoadedAaron: “Turn a numbered passenger to a named passenger” ultimate goal #DCSoMe
RT @aaaedelivers: This kind of customer engagement by @CAKairport is just too cool http://t.co/Uqg9MBBT #DCSoMe
@HIAairport apologies I didn’t credit you in the original tweet. One of the key points I am taking away from #DCSoMe is that quote.
RT @aaaedelivers: Supporting the brand, engaging and educating – key components of @CVGAirport’s strategy #DCSoMe
Good plan – we do it! RT @loadedaaron: “Turn a numbered passenger to a named passenger” ultimate goal #DCSoMe
@airgatesolution I can’t take credit for it @HIAairport said it in #DCSoMe today. I didn’t attribute it properly. #creditfail
#DCSoMe @AAAEsean awesome conference! Learned a lot, had fun and made great connections. Let’s do it again next year!
RT @airport_girl: Mobile web or mobile app? That is the current #DCSoMe question.
HUGE thanks to all the #DCSoMe participants for bringing their ideas & enthusiasm to @AAAEDelivers HQ. Can’t wait ’till ’13!
@AAAEsean thank you Sean. It was a great conference and I will be asking for the funding to attend next year. #DCSoMe
Thanks to Sean for putting together a great conference at the #DCSoMe. I can’t wait for next year in Eugene….hint hint.
Yes, thank you all MT @amandaprinski Wish I could’ve made it… thanks @sagerock @SimpliElizabeth @ryhollings @jenBGM @AAAEDelivers #dcsome
hey @AAAEsean thanks, great event, wish it was longer. now recover hehe #dcsome
Nice one! RT @sagerock “You must hate happiness.” Hilarious @ryhollings @CAKairport RT @aaaedelivers: #creative #DCSoMe http://t.co/n9yPy4No
WoW MT @arptlaw @AAAEsean interactive graphy-thing on the top conversationalists at #dcsome http://t.co/afcElE0M” way cool @SimpliElizabeth
@AAAEsean thanks, sb – it was a wonderful conference as usual! #DCSoMe
@airport_girl I really appreciate you taking the time and sharing your @HIAairport experiences. Lucky to have you, they are! #DCSoMe
@airgatesolution likes this! @arptlaw @AAAEsean dynamic graphy-thing on the top conversationalists at #dcsome http://t.co/pg3zwrsx
WoW MT @arptlaw @AAAEsean interactive graphy-thing on the top conversationalists at #dcsome http://t.co/JM6pk2Fb” way cool @SimpliElizabeth
@DCDesignTech did you attend #DCSoMe in person?
RT @london_airport: Thanks to Sean for putting together a great conference at the #DCSoMe. I can’t wait for next year in Eugene….hint…
RT @sagerock: “You must hate happiness.” Hilarious. @ryhollings @CAKairport RT @AAAEDelivers: #creative #DCSoMe http://t.co/qfdIteTV
Me Too! RT @loadedaaron: @AAAEsean thank you Sean. It was a great conference and I will be asking for funding to attend next year. #DCSoMe
Greater Binghamton Airport’s Eddy makes it to the White House. #Eddy #binghamton #DCSoMe http://t.co/b02ZnbqN
RT @sagerock: Pros & Cons of a mobile site vs a native app. #Dcsome http://t.co/03ShLwm2
I’ve been tweeting all about #dcsome [yadda, yadda] So what was the fuss?..Can’t get to @slideshare –so here’s a peek: http://t.co/Hi03OK08
RT @amandaprinski: I’ve been tweeting all about #dcsome So what’s the fuss?..Can’t get to @slideshare –so here’s a peek:…
It’s up! Check out my full #DCSOME #slideshow now on @slideshare http://t.co/b8O6zQtf Thanks everyone!
