Next week is the Online Marketing Summit in San Diego. (Having a “summit” in San Diego in February is GENIUS!)
I’m doing a 3 hour workshop on how to avoid social media stall out.
This is for the B2B social media crowd.
Keeping business to business marketers inspired to keep on keepin’ on with their social media is probably one of the bigger challenges.
B2C companies get it all a little more easily than the B2B crowd.
That amuses me, however, because it suggests that when people go to work buying and selling products and services for business they somehow leave their human parts at the door. It’s like they morph into analytical robots that only buy things based on quantitative analysis.
If that was the case every law office in America would not look like this:
If there is anything in the world that people probably buy more on instinct and emotion it is B2B products and services.
- How much money will your business accountant really save you this year?
- How perfect are those annual meeting notes your attorney drafted?
- How much money will that new plastic conveyor belt save you over 5 years?
You have no real idea what the answers are to those questions.
You just believe the sales guy that stopped by your office and told you things.
You are telling yourself you are buying intellectually. But really you are buying for unconscious reasons:
- You like the sales guy.
- The company you are buying from is the industry leader and you want to be associated with the best
- They take you out to lunch.
- If you are a really great potential customer they fly you on their private jet to sit in their NASCAR box seats.
You can’t possibly analyze a business product thoroughly enough to estimate how much money it is going to make you or save you. Eventually you have to take a leap of faith.
And with that, the B2B company selling their products have an advantage if they know how to use it. They will make the sale on the relationship building more than the features and benefits of the product.
For sure you have to have awesome features and benefits. But everybody has those – or at least they say they do. What will set you apart is the relationship.
This is where social media comes in.
If you had started a social media plan you believed this at some point.
But as time goes on you very likely lost sight of why you started in the first place.
That’s where I come in with this session.
I have 3 main goals I want to get across at the session:
Goal #1: Why doing social media is a good idea.
I want to discuss metrics that hopefully will inspire the group to remember (or learn for the first time) why social media is so important.
Like this, for example:
Social media is like this whether you blog, tweet, LinkedIn or Facebook. You get more leads if you actively engage in social media. I’ve got several of these types of slides.
Goal #2: Stop torturing your followers.
So often I see B2B companies sending out the WORST messages in the social media world. They are not interesting and are entirely self-serving.
There is no better way to alienate you and your company by just being a boring marketing message in the social media world.
This segment will include a series of examples of how people continually torture their followers. And then we’re going to have a workshop where we, as a group, come up with a super awesome viral marketing plan for one the people in the group. I’m especially looking forward to that. The group strategy sessions almost always come up with amazing ideas.
Goal #3: Tracking your way to success.
We are then going to finish up with different tools and techniques to monitor and track success. There are so many great, cool tools for helping you measure social media. We’ll look at as many as I can fit in.
One of my personal favorites is: http://www.socialbro.com/
That should be more than enough for a 3 hour workshop.
I’m really looking forward to it all. Rocky and Indy (my amazing wife and awesome kid) are coming with me. So I’m especially looking forward to LEGOLAND on Sunday.











